Last updated February 25, 2023
This privacy notice for the 2adventure Studios Ltd, a private limited company registered
under Companies Act 2006 in England ('Company', 'we', 'us', or 'our',), describes how and
why we might collect, store, use, and/or share ('process') your information when you use
our services ('Services'), such as when you:
Visit our website at, or any website of ours that
links to this privacy notice
Engage with us in other related ways, including any sales, marketing, or events
We are regulated by the Information Commissioner's Office with the registration
reference ZB510490.
Questions or concerns? Reading this privacy notice will help you understand your
privacy rights and choices. If you do not agree with our policies and practices, please do
not use our Services. If you still have any questions or concerns, please contact us at
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on
the Services, express an interest in obtaining information about us or our products and
Services, when you participate in activities on the Services, or otherwise when you
contact us.
Personal Information Provided by You. The personal information that we collect
depends on the context of your interactions with us and the Services, the choices you
make, and the products and features you use. The personal information we collect may
include the following:
email addresses
mailing addresses
billing addresses
contact preferences
Sensitive Information. We do not process sensitive information.
Payment Data. We may collect data necessary to process your payment if you make
purchases, such as your payment instrument number, and the security code associated
with your payment instrument. All payment data is stored by Stripe, PayPal, Braintree,
BlueSnap, GoCardless and Chargebee. You may find their privacy notice link(s) here:,,,,
Social Media Login Data. We may provide you with the option to register with us using
your existing social media account details, like your Facebook, Twitter, or other social
media account. If you choose to register in this way, we will collect the information
described in the section called 'HOW DO WE HANDLE YOUR SOCIAL LOGINS?' below.
All personal information that you provide to us must be true, complete, and accurate, and
you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser
and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the
Services. This information does not reveal your specific identity (like your name or
contact information) but may include device and usage information, such as your IP
address, browser and device characteristics, operating system, language preferences,
referring URLs, device name, country, location, information about how and when you use
our Services, and other technical information. This information is primarily needed to
maintain the security and operation of our Services, and for our internal analytics and
reporting purposes.
Like many businesses, we also collect information through cookies and similar
The information we collect includes:
Log and Usage Data. Log and usage data is service-related, diagnostic, usage,
and performance information our servers automatically collect when you access
or use our Services and which we record in log files. Depending on how you
interact with us, this log data may include your IP address, device information,
browser type, and settings and information about your activity in the Services
(such as the date/time stamps associated with your usage, pages and files
viewed, searches, and other actions you take such as which features you use),
device event information (such as system activity, error reports (sometimes
called 'crash dumps'), and hardware settings).
Device Data. We collect device data such as information about your computer,
phone, tablet, or other device you use to access the Services. Depending on the
device used, this device data may include information such as your IP address (or
proxy server), device and application identification numbers, location, browser
type, hardware model, Internet service provider and/or mobile carrier, operating
system, and system configuration information.
Location Data. We collect location data such as information about your device's
location, which can be either precise or imprecise. How much information we
collect depends on the type and settings of the device you use to access the
Services. For example, we may use GPS and other technologies to collect
geolocation data that tells us your current location (based on your IP address).
You can opt out of allowing us to collect this information either by refusing
access to the information or by disabling your Location setting on your device.
However, if you choose to opt out, you may not be able to use certain aspects of
the Services.
In Short: We process your information to provide, improve, and administer our Services,
communicate with you, for security and fraud prevention, and to comply with law. We may
also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you
interact with our Services, including:
To facilitate account creation and authentication and otherwise manage user
accounts. We may process your information so you can create and log in to your
account, as well as keep your account in working order.
To deliver and facilitate delivery of services to the user. We may process your
information to provide you with the requested service.
To respond to user inquiries/offer support to users. We may process your
information to respond to your inquiries and solve any potential issues you might
have with the requested service.
To send administrative information to you. We may process your information to
send you details about our products and services, changes to our terms and
policies, and other similar information.
To fulfil and manage your orders. We may process your information to fulfil and
manage your orders, payments, returns, and exchanges made through the
To request feedback. We may process your information when necessary to
request feedback and to contact you about your use of our Services.
To send you marketing and promotional communications. We may process the
personal information you send to us for our marketing purposes, if this is in
accordance with your marketing preferences. You can opt out of our marketing
emails at any time. For more information, see 'WHAT ARE YOUR PRIVACY
RIGHTS?' below).
To protect our Services. We may process your information as part of our efforts
to keep our Services safe and secure, including fraud monitoring and prevention.
To save or protect an individual's vital interest. We may process your information
when necessary to save or protect an individual’s vital interest, such as to prevent
In Short: We only process your personal information when we believe it is necessary and
we have a valid legal reason (i.e. legal basis) to do so under applicable law, like with your
consent, to comply with laws, to provide you with services to enter into or fulfil our
contractual obligations, to protect your rights, or to fulfil our legitimate business interests.
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the
valid legal bases we rely on in order to process your personal information. As such, we
may rely on the following legal bases to process your personal information:
Consent. We may process your information if you have given us permission (i.e.
consent) to use your personal information for a specific purpose. You can
withdraw your consent at any time. Click here to learn more.
Performance of a Contract. We may process your personal information when we
believe it is necessary to fulfil our contractual obligations to you, including
providing our Services or at your request prior to entering into a contract with you.
Legitimate Interests. We may process your information when we believe it is
reasonably necessary to achieve our legitimate business interests and those
interests do not outweigh your interests and fundamental rights and freedoms.
For example, we may process your personal information for some of the
purposes described in order to:
Send users information about special offers and discounts on our products
and services
Diagnose problems and/or prevent fraudulent activities
Understand how our users use our products and services so we can
improve user experience
Legal Obligations. We may process your information where we believe it is
necessary for compliance with our legal obligations, such as to cooperate with a
law enforcement body or regulatory agency, exercise or defend our legal rights, or
disclose your information as evidence in litigation in which we are involved.
Vital Interests. We may process your information where we believe it is
necessary to protect your vital interests or the vital interests of a third party, such
as situations involving potential threats to the safety of any person.
In Short: We may share information in specific situations described in this section and/or
with the following categories of third parties.
Vendors, Consultants, and Other Third-Party Service Providers. We may share your
data with third-party vendors, service providers, contractors, or agents ('third parties')
who perform services for us or on our behalf and require access to such information to
do that work. We have contracts in place with our third parties, which are designed to
help safeguard your personal information. This means that they cannot do anything with
your personal information unless we have instructed them to do it. They will also not
share your personal information with any organisation apart from us. They also commit
to protect the data they hold on our behalf and to retain it for the period we instruct. The
categories of third parties we may share personal information with are as follows:
Cloud Computing Services
Data Analytics Services
Data Storage Service Providers
Payment Processors
Sales & Marketing Tools
User Account Registration & Authentication Services
Website Hosting Service Providers
We also may need to share your personal information in the following situations:
Business Transfers. We may share or transfer your information in connection
with, or during negotiations of, any merger, sale of company assets, financing, or
acquisition of all or a portion of our business to another company.
Affiliates. We may share your information with our affiliates, in which case we will
require those affiliates to honour this privacy notice. Affiliates include our parent
company and any subsidiaries, joint venture partners, or other companies that we
control or that are under common control with us.
Business Partners. We may share your information with our business partners to
offer you certain products, services, or promotions.
In Short: We may use cookies and other tracking technologies to collect and store your
We may use cookies and similar tracking technologies (like web beacons and pixels) to
access or store information. Specific information about how we use such technologies
and how you can refuse certain cookies is set out in our Cookie Notice.
In Short: If you choose to register or log in to our Services using a social media account,
we may have access to certain information about you.
Our Services offer you the ability to register and log in using your third-party social media
account details (like your Facebook or Twitter logins). Where you choose to do this, we
will receive certain profile information about you from your social media provider. The
profile information we receive may vary depending on the social media provider
concerned, but will often include your name, email address, friends list, and profile
picture, as well as other information you choose to make public on such a social media
We will use the information we receive only for the purposes that are described in this
privacy notice or that are otherwise made clear to you on the relevant Services. Please
note that we do not control, and are not responsible for, other uses of your personal
information by your third-party social media provider. We recommend that you review
their privacy notice to understand how they collect, use, and share your personal
information, and how you can set your privacy preferences on their sites and apps.
In Short: We keep your information for as long as necessary to fulfil the purposes outlined
in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the
purposes set out in this privacy notice, unless a longer retention period is required or
permitted by law (such as tax, accounting, or other legal requirements). No purpose in
this notice will require us keeping your personal information for longer than six (6)
months past the termination of the user's account.
When we have no ongoing legitimate business need to process your personal
information, we will either delete or anonymise such information, or, if this is not
possible (for example, because your personal information has been stored in backup
archives), then we will securely store your personal information and isolate it from any
further processing until deletion is possible.
In Short: We aim to protect your personal information through a system of organisational
and technical security measures.
We have implemented appropriate and reasonable technical and organisational security
measures designed to protect the security of any personal information we process.
However, despite our safeguards and efforts to secure your information, no electronic
transmission over the Internet or information storage technology can be guaranteed to
be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or
other unauthorised third parties will not be able to defeat our security and improperly
collect, access, steal, or modify your information. Although we will do our best to protect
your personal information, transmission of personal information to and from our
Services is at your own risk. You should only access the Services within a secure
In Short: We do not knowingly collect data from or market to children under 18 years of
We do not knowingly solicit data from or market to children under 18 years of age. By
using the Services, you represent that you are at least 18 or that you are the parent or
guardian of such a minor and consent to such minor dependent’s use of the Services.
Nevertheless, some of our services restrict minors to use them in their corresponding
ToS (Terms of Service). If we learn that personal information from users less than 18
years of age has been collected, we will deactivate the account and take reasonable
measures to promptly delete such data from our records. If you become aware of any
data we may have collected from children under age 18, please contact us at
In Short: In some regions, such as the European Economic Area (EEA) and United
Kingdom (UK), you have rights that allow you greater access to and control over your
personal information. You may review, change, or terminate your account at any time.
In some regions (like the EEA and UK), you have certain rights under applicable data
protection laws. These may include the right (i) to request access and obtain a copy of
your personal information, (ii) to request rectification or erasure; (iii) to restrict the
processing of your personal information; and (iv) if applicable, to data portability. In
certain circumstances, you may also have the right to object to the processing of your
personal information. You can make such a request by contacting us by using the
contact details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?' below.
We will consider and act upon any request in accordance with applicable data protection
If you are located in the EEA or UK and you believe we are unlawfully processing your
personal information, you also have the right to complain to your local data protection
supervisory authority. You can find their contact details here:
If you are located in Switzerland, the contact details for the data protection authorities
are available here:
Withdrawing your consent: If we are relying on your consent to process your personal
information, you have the right to withdraw your consent at any time. You can withdraw
your consent at any time by contacting us by using the contact details provided in the
section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below or updating your
However, please note that this will not affect the lawfulness of the processing before its
withdrawal nor will it affect the processing of your personal information conducted in
reliance on lawful processing grounds other than consent.
Opting out of marketing and promotional communications: You can unsubscribe from
our marketing and promotional communications at any time by clicking on the
unsubscribe link in the emails that we send, or by contacting us using the details
provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below. You
will then be removed from the marketing lists. However, we may still communicate with
you — for example, to send you service-related messages that are necessary for the
administration and use of your account, to respond to service requests, or for other
non-marketing purposes.
Account Information
If you would at any time like to review or change the information in your account or
terminate your account, you can:
Log in to your account settings and update your user account.
Contact us using the contact information provided.
Upon your request to terminate your account, we will deactivate or delete your account
and information from our active databases. However, we may retain some information in
our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce
our legal terms and/or comply with applicable legal requirements.
Cookies and similar technologies: Most Web browsers are set to accept cookies by
default. If you prefer, you can usually choose to set your browser to remove cookies and
to reject cookies. If you choose to remove cookies or reject cookies, this could affect
certain features or services of our Services. To opt out of interest-based advertising by
advertisers on our Services visit
If you have questions or comments about your privacy rights, you may email us at
Most web browsers and some mobile operating systems and mobile applications
include a Do-Not-Track ('DNT') feature or setting you can activate to signal your privacy
preference not to have data about your online browsing activities monitored and
collected. At this stage no uniform technology standard for recognising and
implementing DNT signals has been finalised. As such, we do not currently respond to
DNT browser signals or any other mechanism that automatically communicates your
choice not to be tracked online. If a standard for online tracking is adopted that we must
follow in the future, we will inform you about that practice in a revised version of this
privacy notice.
In Short: Yes, if you are a resident of California, you are granted specific rights regarding
access to your personal information.
California Civil Code Section 1798.83, also known as the 'Shine The Light' law, permits
our users who are California residents to request and obtain from us, once a year and
free of charge, information about categories of personal information (if any) we
disclosed to third parties for direct marketing purposes and the names and addresses of
all third parties with which we shared personal information in the immediately preceding
calendar year. If you are a California resident and would like to make such a request,
please submit your request in writing to us using the contact information provided
If you are under 18 years of age, reside in California, and have a registered account with
Services, you have the right to request removal of unwanted data that you publicly post
on the Services. To request removal of such data, please contact us using the contact
information provided below and include the email address associated with your account
and a statement that you reside in California. We will make sure the data is not publicly
displayed on the Services, but please be aware that the data may not be completely or
comprehensively removed from all our systems (e.g. backups, etc.).
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be
indicated by an updated 'Revised' date and the updated version will be effective as soon
as it is accessible. If we make material changes to this privacy notice, we may notify you
either by prominently posting a notice of such changes or by directly sending you a
notification. We encourage you to review this privacy notice frequently to be informed of
how we are protecting your information.
If you have questions or comments about this notice, you may contact our Data
Protection Officer (DPO), by email at priv[email protected].
If you have any further questions or comments, you may also contact us by post at the
following corporate address:
2adventure Studios Ltd
61 Bridge Street
Kington HR5 3DJ
United Kingdom
Based on the applicable laws of your country, you may have the right to request access
to the personal information we collect from you, change that information, or delete it. To
request to review, update, or delete your personal information, please submit a request
by email to priv[email protected].